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008
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140627s2014----nyua-----b|||-001-0-eng|d
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Autor/-in
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 Stone, Douglas, Verfasser
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Titel
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Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and, frankly, you’re not in the mood) / Douglas Stone & Sheila Heen
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Impressum
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New York : Penguin Books, [2014]
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Umfang
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346 Seiten : Illustrationen ; 22 cm
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Bibliographie
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Includes bibliographical references (pages 323-333) and index
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Gesamtbestand
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Alle Exemplare
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Bibliothek
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Bern UB Medizinische Lehre, Präsenzbestand. Sign.: IML HM 258 2014
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Thema MeSH
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Feedback, Psychological
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Communication
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Thema GND
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Interpersonale Kommunikation
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Rückmeldung
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Autor/-in
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Heen, Sheila, Verfasser
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Inhaltsverzeichnis
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The feedback challenge. Three triggers -- Truth triggers. Separate appreciation, coaching, and evaluation -- First understand -- See your blind spots -- Relationship triggers. Don’t switchtrack -- Identify the relationship system -- Identity triggers. Learn how wiring and temperament affect your story -- Dismantle distortions -- Cultivate a growth identity -- Feedback in conversation. How good do I have to be? -- Navigate the conversation -- Get going -- Pull together
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ISBN
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978-0-14-312713-0 (pbk.)
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0-14-312713-6 (pbk.)
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Systemnr.
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006617935
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LC no.
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BF319.5.F4 S76 2015
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